Terms & Conditions — The 10-Min Frame
By booking a session for The 10-Min Frame, you agree to the following terms:
1. Booking & Payment
Full payment is required at the time of booking to secure your slot.
All bookings are non-refundable unless the event is cancelled by the organiser.
Your booking is valid for one person only. Each attendee must book a separate session.
2. Arrival & Lateness Policy
Please arrive at least 10 minutes before your booked time slot to attend the posing walkthrough.
Late arrivals of more than 5 minutes may result in shortened or forfeited sessions to avoid impacting other attendees.
Missed appointments due to lateness or no-show are non-refundable and non-transferable.
3. Cancellations & Rescheduling
As this is a one-day event, rescheduling is not possible.
If you are unable to attend, you may transfer your booking to someone else, but must notify us by email at least 24 hours in advance.
4. Image Delivery & Usage
You will receive one fully retouched high-resolution headshot within 72 hours of your session, delivered via email.
Optional additional images (if available) can be purchased at £50 per image, with delivery in 3–5 working days.
By attending, you agree that KSA may use your images for marketing or portfolio purposes unless you opt out in writing at the time of booking.
5. Hair, Makeup & Appearance
No hair or makeup services are provided. Please arrive camera-ready.
We are not responsible for styling, wardrobe, or grooming once the session begins.
6. Data Privacy
Your contact information will only be used to manage your booking and deliver your final images.
You may opt-in separately to receive future promotions or event updates.
7. Rights & Conduct
KSA reserves the right to refuse service or remove any attendee who behaves inappropriately or disrupts the experience of others.
All photography remains the intellectual property of KSA until delivered to the client.
If you have any questions or concerns before booking, please contact us at customerservice@kobestillartwork.co.uk.